While we endeavour to keep this website as accurate and up-to-date as possible customers are advised not to rely on the information provided.
Nothing contained herein is intended to, nor will it, take away your legal rights.
Our warranty covers parts and labour for a minimum of 3 months or 3000m up to 12 months or 12,000 miles (terms and conditions apply), whichever comes first, from the date they were fitted. If the worst happens, and a part fails because it was fitted incorrectly, or as a result of the part itself, any repair work will be carried out for free.
To claim your warranty, you'll need to provide the original invoice. The repair work must be carried out at Teversham Motors Ltd, or at a garage designated by them.
The customer will be responsible for covering all fees for bills in excess of £100 settled via PayPal.
Teversham Motors Ltd have the right to cancel bookings or change any booking date.
All customers have the right to cancel and change bookings. Teversham Motors Ltd reserve the right to charge a fee of £25 for cancellation within less than 24 hours of the booking date or a "no show".
All booking are only provisional. All prices are subject to change.
Discount offers cannot be used in conjunction with any other offer.
An additional charge will be made should long life, platinum or multi-electrode plugs be required. There will be a proportional upgrade charge per service for special or fully synthetic oils. A charge may also be made for engine sizes in excess of 2200cc.
Online quotes are estimates. The final fitted price will be determined upon inspection of the vehicle by Teversham Motors Ltd. The final price may include other components and this may only be evident after dismantling. These will be charged accordingly. All old parts will be kept for inspection by the customer if required.
Our Commitment To Privacy
This policy sets out our policy on the privacy of the individual. Teversham Motors Ltd takes your privacy seriously and information will be used in accordance with the Data Protection Act 1998.
Your consent
Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.
How do we collect personal information about you and how is it used?
- You may provide personal information when communicating with us.
- You may use our services and give your name and e-mail address to make a comment about our services or Web site.
- It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
The Way We Use Information:
The information we collect is used for the following purposes;
- To be able to communicate, by means of electronic mail or otherwise, with you in connection with your booking.
- To be able to provide you with information about Teversham Motors Ltd and our products.
We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Which Information Must you Provide
On every occasion you are requested to provide personal information, it will be clear when the information is required for a service and when it is purely voluntary to provide it.
Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.
Our Commitment To Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.
Cookies
We may use "cookies" for administrative purposes such as cataloging traffic patterns throughout the site and can use a "cookie" to assign a "User ID" for this purpose. Cookies, by themselves, cannot be used to find out the identity of any user. If you have a user ID this will automatically identify your computer - but not you - to our servers when you visit our site. Unless you specifically tell us, we will never know who you are, even if we do assign a cookie to your computer.
Other companies that advertise on our site may also have the ability to assign a different cookie to you in a process that we do not control. However, since cookies aren't useable for identifying individuals, these advertisers will never know who you are - and we will not reveal that information to them.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 01223 293041 or send us an email.
If you no longer wish to receive information or advertisements from us please contact us by email. An email address to which you can make such a request is located at the end of information sent to you.
